Current Visitation Policy

Updated Visitation Policy Effective September 30, 2020


Visitation for Inpatient Sites

Penn Medicine Princeton Medical Center is committed to the health and safety of our patients, visitors, and staff. We are thankful for your ongoing patience and cooperation as we all work together to create a safe environment where we can continue to provide high quality care to our patients. Throughout the COVID-19 pandemic, we have limited visitation at our facilities because reducing the number of people on-site can reduce the risk of patients and staff becoming exposed to and infected with the virus. However, we also know that visits from loved ones can have a positive effect on patients’ well-being. As the number of COVID-19 positive patients declines in New Jersey and at our hospital, we are working to balance the benefits of allowing more visitors with continuing to reduce patients’ and staff members’ risk of exposure. After careful consideration by our infectious disease experts and other members of the clinical staff, we are implementing the following updated visitation policy effective September 30, 2020.

Obstetrics (Labor and Delivery including post-partum) Patients may have one healthy support person stay with them for the duration of their stay. A certified Doula may be present, also.

Neonatal ICU (NICU) and pediatric patients may have two healthy parents visiting one time per day.

Patients who are at the end of life, including patients with COVID, may have two healthy visitors at a time. Visitors are asked to make arrangements in advance with the charge nurse so we may assist with personal protective equipment (PPE).

Patients with special needs or neurocognitive disability, or behavioral concerns may have one healthy visitor, parent, or guardian, at all times, if needed.

Patients being discharged from the hospital may have one healthy visitor to assist with discharge, if necessary.

Surgical Patients. Visitors are not permitted in the Pre-Operative unit or Post-Anesthesia Care Unit (PACU). Pediatric patients may have one parent or guardian. Patients needing additional support may have one caregiver accompany them. Families will be called after the procedure and prior to discharge. At the time of discharge, a family member/friend will be called to drive to the pick-up area. A Surgical Services staff member will bring the patient to the family member at the pick-up location.

Eating Disorders Unit. No adult visiting due to the open nature of the unit. Pediatric patients may have one parent at a time during visiting hours (7 p.m. to 8:30 p.m. daily, Saturday 2 p.m. to 5 p.m., and Sunday 10 a.m. to 5 p.m.).

Inpatients on all Medical Units, Telemetry, Surgical Care Unit, Critical Care Unit (CCU) 

  • Non-COVID positive patients may have ONE healthy visitor at a time between 11 a.m. and 6 p.m.
  • COVID positive patients may have ONE healthy visitor a day. Visits must be scheduled with the charge nurse so that we may assist with PPE.

Emergency Department

  • Visitors will be limited to ONE healthy designated person throughout the patient’s stay.
  • Behavioral Health Emergency Department visitation may be restricted for patients on a case-by-case basis as determined by their clinical team.

Guidelines for visitors:

  • 18 years or older.
  • Visitors from states on the New Jersey “watch list” will be prohibited from visiting. For the full list of states, please click here.
  • All are screened and have their temperature checked at entry to the hospital.
    • Visitors with a temperature above 100.0 degrees will not be allowed to enter the hospital.
  • Must wear a mask at all time.
    • Any visitors who fail to wear a face mask will be asked to leave the hospital.
  • Practice social distancing of at least 6 feet.
  • Wash hands before and after visiting patients.
  • Visitors must remain in the patient room or at the bedside throughout their visit except to use the restroom or visit the cafeteria.
  • Visitors will be asked to conclude their visit and leave the hospital during patient procedures that occur in the room and when visiting hours are over.

We understand that this is a stressful time for our patients and their families, especially in light of the COVID-19 pandemic. Please know that we are dedicated to supporting you and your family during this challenging time — and we want to keep you safe.

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Visitation for Outpatient Sites

While we understand the importance of having visitors accompany patients during visits to doctors, the laboratory and other outpatient facilities and offices, we are committed to protecting our staff and patients from potential exposure to COVID-19.

For that reason, and in light of the fact that there continue to be "hotspots" of COVID-19 throughout the country, we are currently not allowing visitors to outpatient sites. This policy affects the following sites:

  • Doctor offices
  • Laboratories
  • Imaging facilities in the Medical Arts Pavilion
  • Outpatient Infusion Center
  • All of our outpatient ambulatory facilities

Exceptions will be made for patients who need a visitor because of disability or other significant issue. These will be decided on a case-by-case basis by the screeners in collaboration with the unit manager when necessary.

We continue to take advantage of applications such as FaceTime or Zoom to connect health care members to patients and their families and representatives. These platforms can help promote effective and important communication. 

Again, we recognize the importance of visitors during these appointments and will revisit and update this policy as soon as it is safe to do so.

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