Where to Turn with Concerns

Questions and Complaints
Questions and Complaints
  • To present comments, questions, concerns or grievances to a designated hospital staff member and to receive a response in a reasonable period of time. As a patient of Princeton Health, you may contact the Patient Representative at 609.853.7490 or send an email to patientadvocate@princetonhcs.org.
  • You may file a complaint with the NJ Department of Health and Senior Services by phone by calling the Complaint Hotline at 1.800.792.9770 or you can mail a complaint to the New Jersey Department of Health and Senior Services, Division of Health Facilities Evaluation and Licensing, PO Box 367, Trenton, NJ 08625-0367.
  • Patient safety concerns can be reported to The Joint Commission:

    At www.jointcommission.org, using the ‘Report a Patient Safety Event’ link in the Action Center on the homepage of the website

    By fax to 630.792.5636

    By mail to Office of Quality and Patient Safety, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181

This list of patient rights is an abbreviated summary of the current New Jersey law and regulations governing the rights of hospital patients. For more complete information, consult NJ Department of Health regulations at N.J.A.C.: 8:43G-4, or Public Law 1989 – Chapter 170, available through Princeton Health Patient Representative.