UMCPP's Centers for Ambulatory Surgery are dedicated to making the outpatient surgery experience pleasant for patients and their families. This commitment has earned us patient satisfaction organization Press Ganey's most prestigious honor: the 2008 Summit Award. The Summit Award, which Press Ganey notes is its most challenging to attain, recognizes organizations that have ranked in the 95th percentile or better in overall patient satisfaction for at least three consecutive years.
In addition to providing compassionate care for each patient, the Centers are designed to provide a comforting environment and positive experience. This includes a renovated waiting room and reception area designed with one thing in mind — the comfort of our patients, their families and friends.
In addition, a private Physician/Patient Consult Room (used exclusively for pre-operative interviews) allows patients to talk openly with their physicians while protecting patient confidentiality and privacy.