Jacqueline Kavouras is Vice President and Chief Quality Officer of Penn Medicine Princeton Health (PMPH). As a member of the Princeton Health Senior Management team, Ms. Kavouras oversees performance improvement, care coordination, clinical informatics, project management, patient and guest relations, infection control, regulatory and patient safety.
Ms. Kavouras has extensive experience in healthcare performance improvement and regulatory compliance.
Ms. Kavouras also serves as Patient Safety Officer and Privacy Officer, ensuring the privacy of each patient’s healthcare information and leading the organization to advance process improvements that support the reduction of medical errors and other factors that contribute to unintended adverse patient outcomes.
Before joining Princeton Health, Ms. Kavouras served as Vice President, Quality Services at Bassett Healthcare Network-Cobleskill Regional Hospital in Cobleskill, N.Y., where she oversaw quality, compliance, patient access, infection prevention, medical staff services, and risk and regulatory programs for a 40-bed acute care hospital and 20 outpatient clinics.
Her previous leadership roles include Director of Quality Systems, Health Quest at Vassar Brothers Medical Center, a $409 million, 365-bed acute care hospital in Poughkeepsie, N.Y., and Northern Dutchess Hospital in Rhinebeck, N.Y.
A fellow of the American College of Healthcare Executives and Certified Professional in Healthcare Quality, she is a past member of the Advisory Council of the Joint Commission Resources Continuous Service Readiness program.
Ms. Kavouras earned her master’s degree from Saint Joseph’s College of Maine; her associate’s degree from Dutchess Community College; and her bachelor’s degree from Susquehanna University.
A native to New Jersey, having spent her childhood growing up in South Jersey, Ms. Kavouras currently resides in New York with her husband, Anthony.