Patients or their representatives are able to request copies of their medical records from the PHCS Health Information Management Department by calling 609.497.4270.

Copies of records can only be released to the patient, his/her duly assigned representative, or healthcare provider.

Copy Charges for Medical Record Requests

There is no charge to patients for laboratory and radiology reports and studies that are requested within 30 days of the date of service. Copies of medical records that are sent directly to a physician or medical professional's office for patient care also are provided free of charge.

Copies of medical records that are to be released directly to a patient will be charged according to the following payment schedule.

Requests for chart abstracts will be charged at a rate of $1 per page, or $10 total, whichever is less. Chart abstracts include the following documents (as applicable):

• Face sheet
• History & physical report
• All consultations
• All operative reports
• Discharge summary or note
• First 48 hours and last 24 hours of laboratory values (greater than 30 days)
• All radiology examination reports (greater than 30 days)
• All diagnostic cardiopulmonary examination reports

For all other requests, a "per page" rate of $1 per page up to 100 pages and 25 cents per page thereafter (not to exceed a total charge of $200 per admission) will be charged.

Type of Payment Accepted

Payment may be made by cash, check, credit card and money order. Payment is due in full prior to receipt of the copied records.

All forms of payment will be accepted by the UMCP Cashier between the business hours of 7:30 a.m. and 4 p.m. Between 4 p.m. and 9 p.m., the Health Information Management staff will accept checks and money orders only.

Credit card payments also can be made directly at any time via a dedicated hotline, 1.800.367.1500. (Select option 1 to make a payment.)

For more information, contact the Health Information Management Department at 609.497.4270.